Return Policy

Last Updated: July 14, 2026

ArzBill ERP is a cloud-based Software-as-a-Service (SaaS) platform. We do not sell or ship any physical goods, so there is no physical product to return.

1. Digital Service

All ArzBill ERP plans (Trial, Pro, Enterprise and any add-on modules) are delivered as access to our hosted software. Access is granted immediately upon successful payment or plan activation, so a traditional "return" of the product does not apply.

2. Cancelling a Subscription

You may cancel your subscription at any time from your billing dashboard. Cancellation stops future billing; it does not itself trigger a refund. If you wish to request money back for a recent payment, please see our Refund Policy, which covers our 14-day money-back guarantee for new paid subscriptions.

3. Questions

If something isn't working as expected, contact our support team first at [email protected] or via WhatsApp at +92 309 6066969 — most issues can be resolved directly rather than through cancellation.